exec 2long

Review of Audi Plano

My check engine light was on. Called my previous s...

My check engine light was on. Called my previous service specialist at Audi and left a message. James Merriman, a different Specialist called me within 1-hour and explained my original guy had left and that he could help me. Glad my message didn't go into a black hole considering the original guy no longer worked there. James was very helpful. No BS. I felt like he was really trying to help me the best way possible. Explained all the options I had. Sent someone to pick-up my car at home. Kept me posted with text updates. All promises were met. Brought my car back home when done. Good job!