Eric Farmer

Review of Jim Norton Toyota

There service department is awful. 2 months they h...

There service department is awful. 2 months they have had my car to replace a fuel pump. They ignore my voicemails and every day or week there is another excuse/reason my car won't be done. We are waiting on the fuel pump it will be done Friday, Friday well now we need a gasket so Monday at the latest. Monday now we're waiting on a purgevalve. A week late now they are Waiting on a retainer. 6 weeks now and there always waiting on a new part all which go on the fuel pump. My car is not a priority because it is under warranty,So they are not making any money!