I have been to Urban Sanctuary at least 8 times ov...

I have been to Urban Sanctuary at least 8 times over the last 2 years. I started going to help some severe shoulder pain I had due to a car accident about 10 years ago. The guy I was going to moved, but he did a fantastic job helping me with my shoulder pain. So, my first 6 experiences were great.

I also took my mother in law to Urban Sanctuary when she was visiting. She said her massage was "ok". Not the best, but not the worst.

The last 2 times, my husband and I went to have couples massages done. My first couples massage was decent. The masseuse really focused on my shoulder. My husband said his massage was pretty good. We both mentioned that once the massage was coming to an end, the person working on you then "rocked" you. It wasn't too bad, but noticeable. We were both not fans after getting a relaxing massage. But, we decided to give it another try. Maybe they were just having a bad day....

Our second couples massage was definitely not as good. We both requested the same people as before, so, we knew their techniques. Both massages were rushed. The "rocking" at the end of our massages were much more pronounced. It was not a relaxing experience at all.

I don't know if they are told to shake and rock clients at the end to make sure they aren't sleeping or what. It is extremely off putting and I will not be going back. I don't know if all for the massages are done this way for consistency. If so, I think that doesn't make sense because I enjoy having a variety of techniques to choose from. Not every client wants the same massage and it doesn't necessarily work for every client.

For the amount of money I have paid to get massages there for myself and my family members, I am disappointed. I had such great experiences here about 2 years ago, but it has gone down hill.