Marjorie Byers

Review of Medical Imaging and Therapeuti...

I was looking forward to having Dr. Jacobson do my...

I was looking forward to having Dr. Jacobson do my procedure and MRI being done at this facility. But in the course of scheduling I had the unfortunate experience with two of his staff. Katy was snarking and continually spoke over me. Not seeming to care about my needs. Then passed on to Dr Jacobson's assistant ( I believe it was Eileen.). Who told me my referral never came in, but when she actually checked it was there. I asked to leave a msg with the doctor but of course she wouldn't let me do that. And would not pass me to the office manager.

So very disappointed that this experience kept me from seeking treatment from a doctor I had immense confidence in.

Marjorie Byers