Mel Griffin

Review of Pohl & King Monument Co., Inc.

I would not recommend this company to anyone. We ...

I would not recommend this company to anyone. We called them and placed an order for a monument, they were paid, then they ordered the stone. We were never notified of when the stone arrived, we finally called and was told yes, it has been here for a month. We then gave instructions of what was to go on it. They were suppose to send an email for approval of what it would look like it, never came, again we had to call. We then approved the photo of what it should look like. They never called to say it was done, when we checked back we were told yes it has been done for a week. Then it was just at matter of it being delivered, it took another month, of weekly phone calls, employees we were talking with leaving and more frustration, for it to finally be delivered. It was such a headache for this process that I would never call this company again. The last time we talked to them, we were told yes, it is finally in, we started to tell them that the experience, wasn't a pleasant one with them and then they hung up on me. Very unprofessional.