I purchased tickets and was looking forward to att...

I purchased tickets and was looking forward to attend the park last month, being I've never been before the park was closed the day we looked forward to going. We called for a raincheck and it led straight to voicemail, they never got back so a few days later we tried calling again, voicemail AGAIN! A few days later we called again and told us to call back the next week, another voicemail. We emailed them last week and still have not heard anything. I understand being closed but trying to get ahold of just one person for a month is ridiculous! Needless to say if I ever hear from ANYONE or get my money back, I will not be going or returning!