When I moved here, this was the only internet serv...

When I moved here, this was the only internet service I could get. I honestly regret signing up for the 24 month plan. You may save $240 bucks in the long run, but you will be charged more than that to cancel.

If you get this service, and you want WoW to manage the modem, be prepared to get a modem that cannot support the internet speed you are paying for. They will provide you a modem that cannot handle high speeds.

If you chose to go the route of managing your own modem, be prepared to have WoW accuse you, your modem, and your devices being the problems and not them. You may save money, but you will have headaches.

Do not call out for a technician unless you can afford it. They will charge you even if the technician shows up with no tools to do the job.

The technicians, the technician dispatch, and the helpdesk do not do a good job of communicating with each other. Whenever I had someone out at my place, the technician had either the wrong information or no information of what to possibly troubleshoot. I would also have to explain all of the past visits to the technician since there is never any history.

My place has very bad wiring, and this was determined multiple times on with different technicians. Technicians takes notes but WoW has not done anything. I honestly don't know if I want them to, since they may charge me to MACD the lines they provisioned years ago!