R

Richard Hastings

4 years ago

Went in looking for a part. They didn't carry it i...

Went in looking for a part. They didn't carry it in store, but said they could possibly order it. They took my info down and made photo-copies of the part. I was told the person who does the ordering was out that day but would be in a couple days later and would call me with options. Fair enough. I never got a call. I called several days later and was again told that they would call me back. It's been over a month now, and nothing. I found the part elsewhere and was able to fix the device anyway, but the lack of courtesy from SWS stinks. The least they could do is leave the parking lot open for customers who want to eat at Feast next door because that would be the only time I'd ever go back for something.

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