Very bad experience with GLS! Package was not deli...

Very bad experience with GLS! Package was not delivered and GLS reported that it had been delivered to the neighbors and that a not-at-home note had been delivered to the mailbox. Nothing of that was true. The neighbors did not have the package and there was never a not-home note in my mailbox. After calling after it, customer service said I could pick up the package at the depot in Amsterdam. Nice drive from Haarlem to Amsterdam ... Anyway done since it was a Christmas gift. When it arrived at the depot, everything seemed closed and no answer was given at the gate or by telephone. I am still calling GLS where my package has gone. Christmas is already over ...