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Peter Usamanont

3 years ago

We were there for our yearly family Mother's day b...

We were there for our yearly family Mother's day brunch so we decide on Arte Cafe on 73/Amsterdam Avenue location this year. Once checked in, We were seated promptly and within few minutes basket of muffins and water was served. The server came back and took everyone's order and that's when waiting period starts. 45 mins went by and no signs of our orders... We asked our server to check on our orders and was told that "kitchen is very busy"and your food is coming!! . Our reservation was at 1pm and we didn't get our first plate of food until 2:10pm.. I spoke to the mngr and never once he came by and give us any updates from the kitchen.. This is unacceptable and I felt quite embarrassed that I had chosen Arte Cafe vs my 2nd choice of restaurant that was near by..I would love to come back again when Arte cafe kitchen are better prepare for such a big day like Mother's day brunch. Fair price on brunch and servers work really hard here!!

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