I have never bought a car from this dealership but...

I have never bought a car from this dealership but I had to get a warranty fixed on my car. They informed me it would take on average two hours to complete. After almost seven hours of waiting they call to inform me my car was ready, not knowing I was still waiting in there waiting room. After asking the front desk where my car was they informed me it was not in fact ready. By far the worst experience I have ever had just to get a car fixed.
Ps. They get two starts because they at least had wifi and bottled waters.