After being on a waiting list from 2015 I was sent...

After being on a waiting list from 2015 I was sent a letter in 2018 asking if I would still like to rent a garage and that if I did not respond I would be removed from the list. However we are now 8 months into 2019 and over 4 years later I have still not been offered a garage. Nor have I received a letter to give acknowledgement that they received the form I had to fill out in 2018.