Doug Kurzynski

Review of ACV

Been waiting on a title for going on 5 months. Co...

Been waiting on a title for going on 5 months. Contacted ACV - no reply
Paid out a lower number than guarantee for no reserve sale. Call ACV - no reply Given line about threshold amounts on arbitration after following ACV protocol. Contacted Arbitration again - no reply Still have multiple units that are over 20 days in the transportation system, and not delivered yet. Call ACV - ...I will give you one guess, yep, no reply Bit of a pattern here. I really do like ACV and want to edit this to a 5 star review. I wonder if this will get me a response? :::::::Updated: Received a reply from Social Media department and call from my inside sales rep stating they will help. I have edited my 1 star to 2 stars and hope we keep climbing. ::::Update: I edited up to 3 stars. Titles called and stated the above mentioned title will be to us in 24 hours. Received credits from sales side in regards to the no reserve sale. Cue The Jeffersons' theme song! Title arrives in the morning will get us to 4 stars and I feel 5 is coming soon...::::Update: Title in question arrived but still has a mileage discrepancy, which was the original delay prior to the next delay of a wrong name listed. We are filing with the BMV with a mileage affidavit, if it goes through, I will update to 4 stars.::::5 month old title made it through DMV. Editing to 4 stars as promised.