Leperkisser

Review of Lithia Kia of Anchorage

The customer service I received from Tyler was abo...

The customer service I received from Tyler was above and beyond any I have experienced elsewhere. She turned what could have been an unpleasant surprise into a manageable one and did it with such kindness, helpfulness, and sincerity that I almost hugged her when I left. I would not hesitate to bring my Kia back to Lithia Kia for any issue based solely on her customer service skills. Other experiences with other dealerships in the past have been mediocre at best. Thanks to Tyler, even though I had an emergency repair I hadn't planned on, I left the shop feeling positive and in a great mood. Thank you, Tyler!