Review of Mercedes-Benz of Bellevue | Service is very poor and disappointing.

3 years ago

Service is very poor and disappointing.

Service is very poor and disappointing.
Service advisers are dishonest in pricing. I got a quote $150+tax for coolant change. Erik Bryan asked me $190 + tax + $10 cleaning materials fee.
I have never heard before changing cleaning material fees.
Service adviser manner and attitude were very discomforting. It is true also for people in part department. Long waiting and slow service.