Robert Paarhuis

Review of Auto Hoge Emmen

Do not buy a car here. Very bad company that has n...

Do not buy a car here. Very bad company that has no quality and service !! Result: invoice of 2000 because the car is of poor quality.

This year bought a car at Auto High. You will be helped well in the beginning. But the moment you sign it, it's only drama.

Bought a car which would get a service package and the airbag light would be checked and fixed. It was said that the car will be ready in a week. But then it fell silent. No communication from this company at all. You always have to contact yourself and there was absolutely no movement. We were already more than a month further and Auto High was not next door for us. We had to wait for an airbag module. So we picked up the car first.

Then made an appointment for assembly, because yes there was finally movement. We agreed that we would stay in Emmen all day. Result? Sure there was something wrong again so the car was not ready again. Stayed in Emmen all day, which also costs money. Then again made an appointment for assembly. Wow I got a loaner car. Had to pay for the petrol himself (what a service!).

Finally our car was ready. In terms of. Fuel costs and compensation for our day in Emmen I got back 75. Well, I had to live with that. It has caused a lot of stress. Not even for me, but for my wife who was pregnant! Thanks Auto Hoge!

Less than 5 months have passed since the day the car was finally ready and the whole car broke down. Turbo, Egr, particulate filter, oil lines and turbo hose. Cost: 2000. No more warranty so but brought to the garage and Auto Hoge emailed that I think this is very bad that they sell such cars. Response, just send a quote from your garage and we will see how we can meet you appropriately. Will you bring your car to Auto Hoge? Do I have to wait another 2 to 3 months? Will I get another scrapped loan car? No of course not. Have the car repaired within 1 week. Invoice emailed and what is the response: this is not a quotation but an invoice. So unfortunately we cannot do anything for you. I have reported in several emails that the car was at the gagare, parts that I had arranged and paid for myself and that the car is already being made. They knew about it, but still 'we can't help you'.

Before you consider buying a car here, I would first look further at a company that knows the word service and quality. Never no Auto High again for me!