The company did not follow through on their end of...

The company did not follow through on their end of the contract that was signed.

I am sure the timing of when we joined had an affect on the experience we encountered. We signed up and then COVID-19 occurred within a few weeks.

We completed the classes online, which was not ideal for a 6 year old. They had my 6 year old initially with young adults, then I had to inquire about getting her placed into the proper class and age placement, not the other way around.

We never received the full service of items as stated by the contract you sign with them.

Our point of contact changed and no one ever followed back up after that.

Once we completed the online class no one ever contacted us about the following steps, the photo shoot, a signing, and the information they should provide so you can go to auditions.

The communication and service has been poor.

I would not recommend them at this time.

Update February 2021

My daughter has begun the in person classes at this time, which is something that is available, and we were informed of this when we signed.

At this time it is a wait and see approach in how the next 2 months go.