Luzia Tartari

Review of Toyota of Grand Rapids

It was the first time that I had a great experienc...

It was the first time that I had a great experience there. Before, customer service, by phone and in person was bad. I didn't even take my car there most of the time. Decided to try again this time and was pleasantly surprised. Everyone was very welcoming, efficient, polite, patient...a big difference. I didn't feel like I was a bother to them anymore. Great job! Makes me want to keep using them...