Service was horrible I went out with a patient for...

Service was horrible I went out with a patient for my job they took an hour to come pick us up to go home. Driver was rude, unprofessional, and seem to treat me particularly different than my patient greeted her and not me, asked her to sit in the front and me in the back where the patient is supposed to sit, etc. He then got on the phone as he was driving speaking in another language which made me uncomfortable. Never have I felt this angry in my life