*This was from my stay 7/2014. Sounds like Samuel ...

*This was from my stay 7/2014. Sounds like Samuel doesn t work here anymore.

My wife and I stayed at the lodge last week and were completely dissatisfied with the customer service that Samuel provided. We had a two bedroom reservation and our room didn't have any AC , windows and the door that we could of opened for some air didn't have a screen. The first night was miserable. The next night we ended up turning off the lights (so we didn't attract bugs by the pond below our room) and then opening the door to try and keep the room cool. All Samuel had to say was "nobody has AC in Montana"......empathy isn't his strong suit. The other room that my parents were sleeping in had a great breeze and they slept comfortably. If you plan on coming in the winter and being toasty this place would work great!