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Matt Singer

3 years ago

My company did a ton of research into a software t...

My company did a ton of research into a software that would be a good fit for my landscaping company. Real Green was one of the top candidates on our list. However, we selected another vendor earlier this week. Real Green didn't do anything wrong and reached out multiple times in an attempted sale; I simply chose another company. Real Green was polite during this process. However, I was called this morning and I informed their employee that I had decided to go another direction. Their employee, Matt, asked me why I lied to them when I told them I would make a decision in the fall. I told him I had made a decision this week and he continued to berate me about not going with him and continued asking me why I lied to him. I did not lie about anything, I resumed research this week and made a decision this week(it is fall). I told him that his behavior definitely made me feel good about going to his competitor and that I would never reach out to Real Green again. I had only good feelings about Real Green until Matt threw his temper tantrum. Unfortunately, his behavior just cost Real Green any chance of any future business with me and fortunately for me, the reviews written about rude employees were legitimized before I signed up.

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