Michael Pozzobon

Review of Airdrie Honda

Stay away from this service department. I've broug...

Stay away from this service department. I've brought my cars here over the years and I'm not sure if its intentional or incompetence but in my experience you've got about a 50/50 chance of your car coming home with more issues than you brought it in with - for routine maintenance! Most recently I brought in my wife's 2010 Honda Civic for a B service (the expensive one) and on top of all the inspections and maintenance they recommended I opted to change the brake and transmission fluid at an additional cost of around $150 each - on their recommendation. A couple weeks after, my emergency brake light won't turn off even with the handle down. After googling around, I find that it means the brake fluid is probably low. I called them and asked if they could look at it and they said they would probably need the car for an hour and would potentially need to charge me a $140 inspection fee. After hearing that I checked it myself and find, of course, it is below the minimum line and needs to be topped up. Now I'll be checking the transmission fluid myself as well to make sure that wasn't under-filled as well. The free oil changes aren't worth the hassle of the problems that come with the rest of the work. Find a good local mechanic or better yet do the work yourself.