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Review of Singapore National Eye Centre

While the LASIK surgery went well, it was extremel...

While the LASIK surgery went well, it was extremely obvious that SNEC severely lacks in patient care and professionalism.

Immediately after my LASIK surgery, I was asked to take a photo with the Doctor when I couldn t even open my eyes as they were smarting and tearing from the procedure. When asked if the photo taking is necessary, the doctor replied with a It s a souvenir for you and even asked me to hold up a sign that says Yay to BETTER VISION! I simply cannot comprehend the severe lack of patient care and professionalism from a certified medical professional to ask a patient whom had just finished a procedure for a photoshoot.

Went for my post op review the next day and was appalled by the nurses work ethics. They didn t even check my patient record before starting the eye examination. The moment I sat down on the examination chair, the nurse asked if I m short sighted and if I brought my spectacles which left me dumbfounded. The next question is even more shocking, she asked when I m having the surgery. All these should have been clearly reflected in my patient records if only the nurses bothered to check which should be part of the standard operating procedure.

The next post op review, the nurses work ethics continue to surprise. They asked when did I have my surgery and if it was done yesterday. Only when I asked whether they checked my patient records before calling me in for examination which she replied with no then proceed to check.

SNEC needs to have a total revamp in their patient care and immediate improvement in work ethics especially when they are medical professionals. I will definitely not recommend anyone to do their LASIK here.