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Sarah Allen

4 years ago

I wish I could give it zero stars.

I wish I could give it zero stars.

I bought a gift voucher and scheduling was incredibly difficult and am unsure why. I called and left a message saying email was best to reach me and no one followed up. I finally got a hold of someone and was suppose to get an email follow up and never did. Then called several times asking to get an email confirmation.

Once I came to my appointment I wasn t educated on any of the procedures. I did the thermo jet service and was not told to bring a change of clothes. I was sweating through my clothes and it was very uncomfortable. I also saw pictures of this procedure and it was on the legs, midsection and Arm. I didn t have anything applied to my arms. When that was finished I had a facial appointment I then waited 10 minutes for. Reggie was kind enough to take my clothes and put them in the dryer but I just sat in my clothes sweating.

Reggie did a fine job on the facial however I disliked a lot of the products used. I ve gotten other facials before and my skin has never get this way before.

I am deeply disappointed in the service I received from this salon. I am unsure how much Leah is there to work with staff or to train them on what to do. It is very disappointing and a waste of my time and money to come to this place.

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