I have been using this dealership for years for se...

I have been using this dealership for years for service but I will finding another one to use after this experience. The air conditioner in the building was broken and the waiting area was sweltering. No fan or anything. There were about 6 of us waiting over an hour plus. No communication as to why it was taking so long etc.. I just think the whole customer courtesy part of the dealership is nonexistent. The last time I came in for service (oil change)I was sent away because they didn't know if they could get to it that day even though I came early in the morning. So... two bad experiences is enough for me.