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They seem like they are great at selling vehicles,...

They seem like they are great at selling vehicles, can not provide any customer service for an vehicle that they can not fix after 12 months. Don't call or send an email to a manager. This will get you no reply or the service rep calling you so the manager does not have to. Had to reach out to Subaru Corporate and seem to be getting more response than this poor example of a service dealership.

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