Where do I begin.... I decided to go with this com...

Where do I begin.... I decided to go with this company because we needed a move from CA to TX because my mother s home was in escrow I knew I needed to free storage but was assured multiple times her belongings would be stored in TX and they only required 2-3 notice to load them for delivery. This would help avoid their astronomical storage fees thereafter. As time went on and I checked in on where her belongings were being stored, I was told they did not even know where the items where or the driver. After some research and many unpleasant calls, I was finally told they were still on CA and since I was coming close to the end of my 30 days of free storage they would begin charging at approximately $400 per month. I was only prepared to give the stated 2-3 days notice, when in fact, they needed 7-21 days for loading and delivery. After much hassell, this storage fees was waived. It took many phone calls, most unreturned, and several attempts to send money on demand although their own contract stated otherwise; but I was told that if I did not pay them specific amounts to have the belongings sent they would put a lien on them and obviously not delivered, although I had already paid a substantial amount up front. FINALLY, weeks later I was told her items were en route and given the name of the driver. They broke down for several days in Austin. Upon arrival, they stacked her belongings to where we could not unpack them and were only able to reassemble a few items. Later that evening, my mother noticed a few personal items missing from the kitchen and pantry when there were only 2 of us there aside from them. The end result, I regret using them, and would NEVER recommend them. The information they provided was completely inaccurate, misleading and false.