Christian B

Review of Ritz-Carlton Toronto

I was delighted about my stay at the Ritz-Carlton....

I was delighted about my stay at the Ritz-Carlton. While i have to agree with some reviewers that the rooms look a bit dated, it all got compensated by the lounge.
Located on the 20th floor, the lounge offered a variety of food and drinks at all times. It was never crowded and the staff was outstandingly helpful. We were addressed by the staff by our names and especially Olga went out of her way to make our stay memorable.
Besides the lounge, the hotel is a nice, luxurious place that offers most things you would want.
One thing to note is that the pool area is not really relaxing, as the chloride smell is quite strong and the seating options are limited. Some of the towels on the beach chairs were wet/moist and should have been changed by the staff. With plenty of kids and families at the pool, it got a bit loud. Not a big deal for me, but this is something that could have been improved.
Nevertheless, with the lounge the Ritz-Carlton has been my favorite hotel in North America so far.