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Dr Naveen Gopal

4 years ago

I went with my wife and 2 kids for 4 days. I had b...

I went with my wife and 2 kids for 4 days. I had booked a private pool vila. Welcome was ok. First the positives...we enjoyed the rooms..pool ...the view. ..cultural activities. ..food...the natural beauty is ultimate. Nature walks. ...now the negatives. . They assigned a executive to us, who scrwed up our first 2 days...didn't tell us anything about the facilities. .we struggled a lot with kids..we were not told about the facilities available to take care of children...especially when we ...the parents were having food.all of the staff except a few discriminate Indians. .they give all the attention possible to Caucasians. .which is very cheap of them. .and to top it all flush in our toilet was not working intermittently. I have complained. ..let's see what they do. ..but the manager's listed to my complaints very keenly...hope they care. ..for their own good...PS:-we don't need discount or free stay. ..we r ready to pay. ...even extra than what u ask for..just provide proper service...that's all. ..Dr Naveen Gopal..Thank you...

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