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ZERO STARS. This is who Geek Squad/Best Buy sent o...

ZERO STARS. This is who Geek Squad/Best Buy sent out & the man stated to me, I don t have time for that referring to me wanting to read the paperwork he wanted me to sign. Completely unprofessional since the beginning. After my first review & many phone calls, I explained to them that I didn t want this man in my house & after they missed their last appointment with me, they send THE SAME MAN (who I told them I didn t want back here) to my house that didn t want to give me the paperwork until I told him if I had a problem with him. He said he read the review I wrote & that I bashed him. He ended up leaving without a signature because he refused to let me read what exactly I was signing for. Then he had the audacity to go to Best Buy & tell them a completely different story, I found out, as I had immediately called them after he left my home. I paid $3,135.08 for the price of my treadmill & Geek Squad installation & this is the service & treatment I get? Unacceptable! In addition, the main reason I was returning the treadmill was because he didn t do the installation properly & left a hole in the plastic on the bottom of my machine. Cracks, scratches.. according to him, that s not a hole in the treadmill, just in the plastic I will NOT accept that for all the money I have paid. Waiting for a refund. For the record, his partner had left on his motorcycle already when this happened but I do have witnesses.

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