Calling by phone and asking for information or an ...

Calling by phone and asking for information or an appointment is impossible because they move you to another line where no one ever answers and they know it, it is an insult, when you call again and again for the same reason the employee of the phone loses her calm and you hangs with the word in his mouth. Then you have to go personally and neither paying them for the service they attend you with professionalism and respect, in my case the employee was in front of me talking to her daughter about private affairs for several minutes without caring at all that she was on working hours with a client waiting for her. A unique disgusting