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The canning highway store was terrible and this pl...

The canning highway store was terrible and this place just as bad. Seriously every time I've been I've been let down. The inventory is extremely poor and often lacks very common items. The staff have been cut back to nothingness, to get help is like getting blood from a stone. The staff obviously don't have leave coverage as each time I go in they tell me "the plumbing/painting/electrical guy is on holiday" and the stand in just starts rummaging around shelves like most customers do. The lack of coverage hardly matters though since each area "specialist" doesn't know what they've got in either and they end up searching the shelves after I've just spent 20mins doing the same. When an item can't be found the stock answer is "go to a bigger store". Why is there no in-store computer system customers can use to search for goods and if it's in stock? While on that note is there no system whereby I can search this store over the internet to save myself a trip to this pathetic excuse of a DIY store? There is a huge empty plot of land across the road, do yourselves a favour, level this store and build a warehouse.

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