Terrible service at Vancouver General Hospital. I ...

Terrible service at Vancouver General Hospital. I purchased the "Premium" service, which was falsely advertised to allow 3 devices to connect. After being kept on hold for 30 minutes I finally got through to support and the false advertising was revealed; one device only. "Premium" service is rated for 5mbps up and down. I rarely experienced these speeds. Almost always lower even with no concurrent network traffic. Service was consistently interrupted.
And the free service? 512kbps up and down?! Don't even bother. Worthless service.