Although I left the DPD supplier in the house, my ...

Although I left the DPD supplier in the house, my parcels were not handed over to me and on top of that it was boldly claimed that I had signed for it, which was not the case. Since then, the packages have not been found. Furthermore, DPD regularly refuses to deliver deliveries and refuses help and information on where to find the delivery if there are any questions. We were simply passed from one incompetent employee to the next until we finally had to cancel the purchase from the seller. Then the package went suddenly and easily from the distribution center, which is just 20 km from our apartment, back to the seller.