The worst sending company I ever seen, I don't und...

The worst sending company I ever seen, I don't understand how they get 3.4 stars!! I would give a Minus not even a zero. I' very received twice from DPD one's they didn't find my order and a second was a few days I received a bathroom mirror broken now I'm waiting for a new order and because of that I lost a lot time to finish my work in the renewing our bathroom . Thanks for nothing Dpd and I hope you will disappears.