PLEASE DO YOURSELF A FAVOR AND STAY AT THE VENDUE....

PLEASE DO YOURSELF A FAVOR AND STAY AT THE VENDUE.

Let me preface by saying this was the worst "high-class" hotel I have EVER been to. Upon arrival, we waited for 15 minutes for valley to meet us, they never did. We had to take our own bags, take them up the stairs (because their lobby is terribly located on the second floor). For $50 a night, this is unacceptable.

We paid $500 a night for our room because we checked multiple times that there would be a soaking tub. We got there and our room was TINY, with not even an economical bath tub. This is obviously upsetting due to the fact that's the only reason we paid what we did. The team was horrific in their response and basically said "oh well."

We called the team beforehand also confirmed that there would be a gym. I went down to the lobby (because there is NO information in the room) only to be told they don't actually have a gym, they have a "partner" that is 12 miles away (and with traffic would be 45 minutes each way).

The rooms look very poor quality (like a Holiday Inn). There was a BIG gaping whole onto the balcony, so our room was incredibly drafty.

The service was extremely sub par and they were clearly not appreciative to have our business. We even emailed the manager due to our extremely poor experience. His response was to do NOTHING for us and to say "thank you for helping us help future customers."

TERRIBLE - AVOID!