So let's start with the definition of a Triage Sta...

So let's start with the definition of a Triage Staff - A telephone triage nurse is a nursing professional that helps patients determine what type of care they need over the phone. They often provide a cursory assessment of the patients and help them decide if they need to seek emergency treatment, make an appointment with a doctor, or treat themselves at home. Well for this clinic it's an inexperienced health care worker whoms job it is to take messages (since they rarely answer the phone) and not follow up with patient's to see if their needs have been met. I called back to see what was happening and was told the message was given to my physician and he didn't respond, that was it. Today was not the first of these instances where I felt like I was being treated at a low budget health care facility. I love my physician (Andrews), he is actually one of the few there that I feel are genuine and care. Not impressed with the other majority of the workers there (let me emphasize WORKERS) since it's my opinion they are not healthcare perfesionals. It makes me sad to believe that this is what our healthcare system has become. That a new generation is being taught and shown by example that it's okay to simply not care. If you have a choice and your not tied to one of the few good doc's there, I would suggest going elsewhere. Two stars for my amazing doctor!