I hate writing bad reviews but this had to be done...

I hate writing bad reviews but this had to be done. Absolutely TERRIBLE service provider. I DO NOT suggest using them. After my first round of recurring and one time invoices ( I am a creative agency and digital consultant ) they flagged my account and would not release the funds until I answered a list of questions about my company that was none of their business and required me to take the time to submit authorization sheets for everyone of my clients. I have used many online processing providers and have NEVER in my 10 years of doing business been required to do. After asking multiple reps why this happened no one could give me a clear answer even after they had cleared transactions from the same customers prior. RIDICULOUS. Considering the money they make off transactions fees I would expect a phone number to call for support to handle emergency items. NOPE. You have to submit every request VIA email and wait for them to respond. Find another software company to work with. This cost me multiple clients and time that was not needed.