sarah cleaveland

Review of Penrose St. Francis Medical Ce...

Extremely dissatisfied, we took my son to the emer...

Extremely dissatisfied, we took my son to the emergency room here. He was treated with a bandaid, neosporin, and ibuprofen. Saw a doctor for a total of 5 minutes. Estimated charges at time of visit $587-$1,218, ok I understand it's the emergency room. Well I received the bill in the mail, actually two bills. One for $5,634 and the other for doc for $513.71. Both companies agreed to cut bill in half the first time I called but said they could do no more. Centura rep and supervisor were extremely unhelpful, only pushed for payment, and had an attitude when I tried to explain that I think I there may be some misunderstanding. It's sad that medical companies try to gouge people at a time of stress and worry. Also that we dont have many other options on weekends, and evenings.