*****WARNING*****

*****WARNING*****
I ve been paying into insight Time Warner cable and now spectrum for over 15 years. I pay my bill on time every month. I have Internet in my home that barely works half the time. After working a 14 hour day at work. I have to look forward to spending 3 hours on the phone talking myself till I m blue in the face. These people are a JOKE!!!

They refused to let me speak to someone higher up in the company of corporate all I m allowed is a floor supervisor. Their Price gouging me. Raised my rates no warning. And trying to trap me in a bill!

They say they told me in a tiny paragraph that s vague description on the back page of the 3rd page on my bill. Why it s not in the front page where I would see It first letting me know. It s entrapment.

These people do not care that you re running with Below standard equipment or that they price gouge you.
I told them I would follow up on their page also will notify the federal trade commission and the state commissioner s office. These people should not be allowed to keep doing what they re doing.

Please sell your company, let someone else take it over that knows what customer service is and how to run a company with sufficient equipment.

As long as your spectrum I will never pay for your services again. They are not trusted in my home!!! They said they re fine with that.