Had a young guy monitoring the pressure at dinner...

Had a young guy monitoring the pressure at dinner time today, as we suffer a lot of water pressure drops in WN21LF and suffered water loss this morning.
I approached him and asked a few questions about the problem.
Would just like to say how informative he was and came across very professional with a positive attitude.
Van reg ended in ZKD
Hope this information gets back to management, has he deserves a pat on the back.
Cheers