Ordered my office chair to work from home with adv...

Ordered my office chair to work from home with advertisement stating "next day delivery" on 16th April, didnt receive a confirmation email however, money was deducted from my account.

I called twice and had to wait at least 30 minutes before reaching an answering machine, left my name and phone number to never receive a call back. Called again and selected the sales line, 1 minute wait, when I told the operator I haven't received my chair, he swiftly transferred me to a non answering line. Today, 5th May, I still haven't received my chair.