Tanja H.

Review of Jandia Princess Hotels & Resor...

Family vacation, September 2017

Family vacation, September 2017

Positive:
- well-kept hotel complex
- very friendly staff
- nice rooms
..... that's about it

Negative:
- Frozen foods and canned food
- Local specialties - none
- fresh salads? No
- clean dishes - in short supply!
- Very mixed audience - unfortunately also very "Ballermann" heavy ..., one or the other stumble around the pool while drunk - great when you are on vacation with children!
- Loungers had to be covered with a towel by 7 a.m. at the latest - although the hotel management prohibited it ... but otherwise there was only standing room.

Conclusion: This facility does not live up to its 4 stars in any way! Even the TUI travel agent on site had to admit that this 4-star facility is in the lowest mid-range ... so probably 3-star!
With the best will in the world, I can't understand where the 91% recommendation comes from ....

Our complaint to TUI was of course unsuccessful - it wasn't to be expected otherwise! After all, the customer is no longer king!