Aesthetic Center

Review of Medical Center of McKinney

My daughter was born with jaundice, which is a ver...

My daughter was born with jaundice, which is a very common issue for newborns, the nursery staff was horrible. They did not advice me to feed her formula because it would help her pass stool faster and help the jaundice level drop, they put a billy blanket on her and put protective eyewear on her 4 hours after she started the billy blanket procedure!! If the lights could damage her eyes, trust me waiting four hours to put protective eye wear on her wouldve been too late! They totally forgot to put the eye wear on her! We were there for 2 days and kept asking to meet a doctor to get some answers, finally we had to call and ask for a manager before the nurse practitioner would hurry up and come speak to us. We were so mad and felt our daughter was in more danger there than at home! This is a very common newborn condition, im actually afraid how they would care for a child who has a more rare condition.... This experience was horrible, we felt our daughter was totally neglected and the staff for the newborns was not careful, smart, and they do not care for these babies. My care was good after i gave birth, but when i arrived to be induced my care was totally horrible too. They couldnt find the phone number for my midwife and doctor (how that happens, i have no clue).. They waited hours to start my induction because i guess they had other emergencies ( i guess they need to be better staffed) and i felt totally neglected waiting to be induced. My anesthesiologist was amazing and my after birth staff was good too. The rest was the worst experience ever (and I have 3 other kids, so plenty of experience, lol).