natasha agni

Review of Raffaello Hotel

One star says it all.

One star says it all.
Glad we checked in for a day only so we can get a better one the next day.
We got a suite room booked and as we entered it was smelling of smoke. Complaint at reception and they changed the room.
The second room was ok, but now the AC Unit was not working. It was about 9pm and they sent a technician in. He drilled in the ac outlet to check and woke up my toddler. Fixed the AC leaving us with a crying toddler in middle of night. Furthermore the bathroom plumbing is bad with water dripping whole night and in the morning when we got up the whole carpet is wet!!! This is a big hygiene concern.
Also- they were not able to put the crib together the first time and then got another crib.
Certainly not worth the money/hassle for your family.Thanks.