Sears repair service has gone down in quality in t...

Sears repair service has gone down in quality in the last few years. It seems they only use subcontractors now and what used to take 1 visit to diagnose when they had their own repairmen, and used to carry parts with them, now takes 3 seperate trips because they have to order everything and they schedule the visits weeks apart. Like pulling teeth this experience has turned into.