Tara C.

Review of West End Salon

If I could give zero stars I would. It was clear f...

If I could give zero stars I would. It was clear from the beginning that I must have not been dressed poshy enough or what have you for them to think I could afford the services and tip. I get taken to my seat and the stylist was incredibly rude and had a major attitude. I asked for what I normally get when I go to a salon (I've been getting my hair professionally done for 16 years now, I wanted to try a new place) A balayage and a cut. Any time I've gone to a salon this has never been an issue. With the length of time it takes I always make an appointment. The stylist at this salon however proceeds to accuse me of lying (multiple times) about the last time I had color in my hair. As I try to remind him there has been a global pandemic and I have literally no reason to lie because again, I've been getting my hair professionally done for 16 years. Have I from time to time attempted to do my hair from home? Who hasn't? But again I have not attempted this since my last visit to a salon and wanted my hair professionally done. So after accusing me of lying for the 5th time he then tells me what I want done cant be done in one session and that he charges 100.00 an hour. Me trying to be flexible offer a different balayage color which was darker and would only require lightening my hair a little. He then restates it would take multiple sessions. I let him know I would be taking my business elsewhere. I have never and I do mean NEVER been treated so poorly before. The stylist that will be doing my hair (and is magically able to do it in one session without frying my hair) will be getting the 50% tip I would have given the rude stylist who clearly thought I didn't make enough to get my hair done. Don't waste your time with this place unless being insulted is your thing.