Ron New

Review of Climate partners

We wanted to express our gratitude and thanks to C...

We wanted to express our gratitude and thanks to Climate Partners, Particularly Jose, one of their senior service technicians for helping us in our emergency. We discovered a slab leak in our basement over the Fourth of July weekend. We were in a panic and was not prepared for this. After an impromptu hurried Internet search, as our basement filled with water, we were blessed to pick Climate Partners and they were there to save the day! We were their first call and they had someone out to our home within the hour. We were definitely blessed to have Jose, one of their senior technicians, arrive to help us with this problem. He arrived early and was ready to start the project immediately which we were presently surprised to hear. Jose was here from 8:45 am til late in the evening working nonstop to find and repair this leak (which was located in a small crawl space further from the suspected source/spot) He did this by himself taking only one short break. This is a true hard worker!! He answered all questions we had without issue even if we interrupted him. He even joked with small talk to keep our nerves at ease! His repairs were top notch and we now have no more water In the basement!! He even returned the next day to make sure the concrete was layed correctly to fill in the hole needed to expose the leaky pipe. If we had the power we would give him a raise! We will definitely be reaching out to Climate Partners for future issues and asking for Jose to save the day! Thank you so much from our family to yours!