Bryan Robertson

Review of Mountain West Medical Center

If at all possible, do not go here. They constantl...

If at all possible, do not go here. They constantly lose records. They will not give you records on the weekend. They do very little to help with solving health issues and charg and arm and leg. The office and the people that are in the emergency room keeping records and documents are very lazy. My wife signed a HIPAA so I could pick up some test results for her. The front desk told me they do not know how to look up the record of the HIPAA agreement, and also told me that they do not have any access to records on the weekends. In my opinion, they were lying and were being lazy. They could of easily found someone that knew how to look up hips and test results. There billing department fails to send a bill to you The billing department like to send the bill directly to collections. There are many more reasons for why this is a last resort medical facility, but I am not going to waist any more of my time. I hope this hospital has a big chang in staff and management. Also, for those of you that dont know, this facility is going through a joint bankruptcy with other facilities throughout the nation. Good luck getting quality care for here.