This is at least the 3rd time I have visited this ...

This is at least the 3rd time I have visited this resort hotel, usually for an overnight stay.

The resort is well constructed, there are many activities for families with kids. The resort is large enough and does not get too crowded even when fully occupied, and not too many daytime visitors who will just go there for swimming.

The resort has been well maintained in terms of both cleanliness and improvements. At the time of review, bathrooms may need some minor maintenance work in the next year or two. Rooms are clean except for a bit of dust in seldom used areas of the room.
They've enhanced their pool facilities by providing life vests for kids, adding more water fountains in the wave pool, and providing photography services. Shops inside the hotel can be improved further to have more choices or swimming garments. Lobby area is well constructed in a way that check in/check out counter is separated from the entrance, thus easier to keep incoming and outgoing guests from crowding in the same area.

Staff are very friendly and helpful. In my last stay (Dec 2017), Guests were welcomed by friendly security personnel at the gate entrance. All guests are provided with welcome drinks at the lobby while waiting for room availability. In the pool area, Life guards are always alert, and really do their job of making sure visitors are safe, especially kids. In-room requests/orders were attended to with little or acceptable wait time. Concierge does a good job of asking guests to leave their bags while waiting for a room during check in or waiting for transportation during check out. This keeps the area organized and avoids passage ways getting blocked by luggages.

Breakfast buffet is nice at Abalone restaurant. There are many choices of food. The restaurant is large enough to accommodate guests.

Most of the guests are Koreans, Chinese and Japanese with some local tourists as well. Usually the crowd is okay, personally, I have not encountered guests that not well mannered, so it is really a good place for foreign guests.

Overall environment feels safe, you would not worry about leaving your stuff while your swimming, although I would still advise visitors to keep an eye on their belongings.